BPO & KPO
Delivering a superior and
consistent experience 24/7
BPO & kpo
Delivering s superior and consistent experience 24/7
Full-Service eCommerce Management
The eCommerce space is a fiercely competitive world, and the key to thriving in this field is by consistently delivering a compelling experience to your customers. Intelegencia’s Full-Service eCommerce Management services are designed to help with just that, providing you the ability to succeed in numerous marketplaces such as Amazon, Walmart, Shopify, eBay, and more. Leverage eCommerce experts that bring a comprehensive and unique touch to the entire lifecycle of an eCommerce store, from staff augmentation, sourcing, and delivery, all the way to warranty and returns. With us, your store can get the end-to-end support it needs to multiply your revenue and stay ahead of your competition.
Accounting & Bookkeeping
Intelegencia’s Accounting and Bookkeeping solutions enable you to carefully and effectively navigate the complexities of financial management, leaving you with a significant amount of time and resources to invest in other core activities of the business. Take full advantage of real-time, actionable data and design strategies targeted towards your business goals with a myriad of services that include accounting, bookkeeping, and financial report preparation. Our team is capable of complying with applicable laws and regulations in your region, allowing your business to achieve greater flexibility and scalability wherever you are.
Data Entry
As your business grows, managing your data can quickly become a monumental task that is better left to people who specialize in it. Ensure the integrity and quality of your data with Intelegencia’s Data Entry specialists, who utilize scalable methods designed to provide accurate management of your data catalog regardless of its size. Whether for catalog data entry, catalog indexing, and catalog building, our services can help you manage your data and scale your conversion rates to new heights.
Payroll & HR Services
Payroll and human resources are at the core of any thriving business, and it is in your best interest to ensure that these pillars are built to last. Intelegencia’s Payroll and HR Services are a specialized component of our portfolio that offers a deep understanding of HR regulations and best practices. This selection of services is specially designed to ensure that your business policies are in line with industry standards within your region. Enjoy reduced cost and streamlined hiring and training processes, allowing your employees to engage in the company culture faster and easier than ever before.
Medical BPO Services
We understand the challenges healthcare facilities face in managing administrative tasks while striving to enhance service quality. That’s where our expertise in healthcare outsourcing comes in. Our aim is to alleviate your administrative burden and elevate your service quality. By leveraging our comprehensive range of outsourcing solutions, your medical facility can focus primarily on patient care while we handle diverse administrative responsibilities. Our services seamlessly integrate with your existing systems, ensuring a smooth transition to our care. This results in streamlined operations, improved patient care, and a competitive edge in the healthcare industry.
Customer Support
Intelegencia boasts over a decade of expertise in customer support services, tending to over 550,000 customer interactions every month. Each interaction is an experience tailored to every customer’s questions, issues, or concerns, regardless of nature or complexity. These interactions are facilitated by a team that seamlessly provides 24/7 customer support and bilingual capabilities. To accomplish this, we exhaust every effort to ensure that our services are uninterrupted, customizable, and, most importantly, built on foundations of the highest standards and quality.
Helpdesk & Tech Support
In this fast-paced world where technology is constantly evolving, having reliable helpdesk and technical support is essential. Intelegencia understands this need and has designed our services with a commitment to providing unparalleled technical support to ensure that user experience is never compromised.
Our highly skilled technical agents are trained to provide support from L1 to L3. This means that no matter the complexity of the issue you encounter, we have the expertise to help you resolve it quickly and efficiently.
Our highly skilled technical agents are trained to provide support from L1 to L3. This means that no matter the complexity of the issue you encounter, we have the expertise to help you resolve it quickly and efficiently.
Virtual Assistance
Increased productivity, reduced costs, and more time to focus on core business activities – these are just a few of the advantages Intelegencia’s Virtual Assistants bring to the table. Scale your operations effectively while your virtual assistant handles your day-to-day operations, including customer service, product review monitoring, administrative support, data entry, and more.
